Extensive range of service products
The extensive range of service products allows you to choose services tailored to your needs. Depending on your current requirements, these can be offered as a service package for a defined period of time or as a single product.
Service contracts contain economically sensible packages of defined services which the customer can access for the duration of the contract. This arrangement allows for optimized resource planning on our part and means that we can offer a favorable price for customers wishing to use these services.
You will find a selection of our services below:
- Spare parts service with original Wifag spare parts and components
- Technical support for all queries
- 24/7 help desk/hotline
- Maintenance audit
- Electrical inspection/remote diagnostics
- Machine condition assessments and audits
- Training and refresher courses
- Optimization (reducing waste, improving print quality, correct maintenance and upkeep)
- Machine overhauls and inspections
Your SPOC (Single Point of Contact) at the helpdesk will be happy to answer all of your questions and requests personally. Our focus at all times is to guarantee high system availability and to ensure that systems are operated at minimum cost